常见问题解答
Q: What is the after-sales service like?
A: All machines come with a one-year warranty. Any quality issues within the one-year warranty are covered by free replacement parts. We also provide online after-sales service and machine installation services.
Q: What certifications does your company have?
A: Huimai has been ISO 9001:2015 certified for over 15 years. Over 100 models of our products have received CE/ICE/ETL/COC certifications from various countries.
Q: Can we customize our products?
A: Yes, we can customize voltage, size, plug, color, logo, and more. We have a professional and experienced R&D team that can design machines according to your requirements.
Q: What are the payment terms?
A: We accept payment methods such as T/T, L/C, D/P, and acceptance bills.
Q: What is the delivery time?
A: Most products are in stock, and delivery time is typically 1-3 weeks.
Q: Is there a minimum order quantity?
A: MOQ1, if you need, we can help you with all the products and start your own bakery in one stop.