FAQs
Q1. What is the after-sales service like?
All machines come with a one-year warranty. Any quality issues within the one-year warranty are covered by free replacement parts. We also provide online after-sales service and machine installation services.
Q2. What certifications does your company have?
Huimai has been ISO 9001:2015 certified for over 15 years. Over 100 models of our products have received CE/ICE/ETL/COC certifications from various countries.
Q3.Can we customize our products?
Yes, you can customize size, voltage, plug, color, logo, and more. We have a professional and experienced R&D team that can design machines according to your requirements.
Q4. What are the payment terms?
We accept payment methods such as T/T, L/C, D/P, and acceptance bills.
Q5. What is the delivery time?
Most products are in stock, and delivery time is typically 1-3 weeks.
Q6. Is there a minimum order quantity?
Minimum order of 1 piece, if you need, we can help you with all the products and start your own bakery in one stop.
